Returns & Exchanges

We stand behind the quality of our premium electronics and offer a 30-day return policy for items purchased directly from our website. All returned products must be in their original packaging and include all accessories to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our support team.

• 3.
  Pack and Ship

  Securely package your Satechi products in the original box and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned hardware, your refund will be processed to your original payment method within 5-7 business days.